FAQ

Frequently Asked Questions (FAQ)

PRODUCT QUESTIONS

1. What is your Black Seed Oil made from?

Our Multi-Purpose Black Seed Oil is made from cold-pressed, unrefined black cumin seed, blended with virgin black castor oil for enhanced nourishment. It contains no additives, fillers, or artificial ingredients.

2. What can Black Seed Oil be used for?

It is a multi-purpose oil designed for:

  • Hair growth & scalp nourishment

  • Hydrating dry skin

  • Softening and smoothing body skin

  • Reducing dark spots & blemishes

  • Overall skin and hair wellness

3. How do I use the Black Seed Oil?

Apply a small amount directly to clean skin or hair. For hair: massage into scalp and ends. For skin: use daily as a moisturizer. A little goes a long way.

4. What is your Beet Root Liquid Supplement made from?

Our Beet Root Liquid is made with organic beet extract, offering higher potency and better absorption than gummies, chewables, or capsules. It’s vegan, pure, and free from artificial sweeteners.

5. What are the benefits of the Beet Root Liquid Supplement?

It supports:

  • Healthy energy levels

  • Heart health

  • Blood circulation

  • Stamina & endurance

  • Natural nitric oxide production

6. How do I take the Beet Root Liquid Supplement?

Take the recommended serving listed on the bottle. You can take it directly or mix it into water or juice.

7. Are your products vegan or cruelty-free?

Yes. Both the Black Seed Oil and Beet Root Liquid Supplement are vegan, cruelty-free, and made without harsh chemicals.

8. Are your products safe to use daily?

Yes. Both products are made from natural ingredients and are safe for daily use. If you have medical conditions or allergies, consult a healthcare professional before use.

ORDER & SHIPPING QUESTIONS

9. Where do you ship?

We ship International.

10. How long does shipping take?

Orders are processed within 1–3 business days.
Shipping typically takes 3–7 business days depending on your location.

11. How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number.

12. Can I change my shipping address after placing an order?

We can update addresses only if the order has not been processed yet. Contact us immediately if you need changes.

13. Do you accept returns or offer refunds?

All sales are final.
We do not accept returns or issue refunds, except in cases where the item arrived damaged or incorrect. Please contact us within 48 hours of delivery with photos of the issue.

14. What if my item arrives damaged?

If your order arrives damaged, send us photos and your order number within 48 hours. We will review the claim and issue a replacement if applicable.

15. Can I cancel my order?

Orders cannot be canceled once they are placed, as processing begins immediately. Please double-check your information before completing checkout.

ACCOUNT & SUPPORT QUESTIONS

16. Do I need an account to order?

No, you can check out as a guest. Creating an account allows you to view order history and save information for faster checkout.